rules & regulations
HERE AT A-Z FORMALWEAR, WE AIM TO PLEASE AND MEET THE STANDARD OF ALL OF OUR CUSTOMERS. HOWEVER, PLEASE BE AWARE OF THESE RULES AND REGULATIONS LISTED BELOW:
- ANY DEPOSITS MADE ON GARMENT PURCHASES, OR LAYAWAYS THAT HAS NOT BEEN PICKED UP/RE-CONFIRMED WITHIN 30 DAYS WILL BE CONSIDERED DISCARDED.
- ANY DEPOSITS MADE ON RENTALS OR PURCHASES THAT HAS BEEN CANCELLED IS SUBJECTED TO A FEE OF $50.00 OR MORE UNLESS REPORTED /ADJUSTED PRIOR TO DATE OF USE. PURCHASES CAN BE REDEEMED AS EVEN EXCHANGE OR STORE CREDIT ONLY!
- ANY SECURITY DEPOSITS MADE ON WEDDING PARTIES THAT HAS NOT BEEN PICKED UP WITHIN THE FIRST 60 DAYS AFTER THE WEDDING IS UNREDEEMABLE AS CASH VALUE; IT IS SUBJECTED AS STORE CREDIT TOWARDS ANY RENTAL OR PURCHASE.
- NO REFUNDS WILL BE ISSUED ON ANY PURCHASES THAT HAS BEEN ORDER OR ALTERED. NO REFUNDS ON RENTALS CANCELLED AFTER ORDERS HAS BEEN PROCESSED.
- ALL CUSTOMERS SHOULD TRY ON DURING PICKUPS. WE RECOMMEND COMING IN, AT LEAST, 2 HOURS PRIOR TO CLOSING, UNLESS NOT YET AVAILABLE. WE ARE NOT RESPONSIBLE FOR ANY MISHAP THAT OCCURS AFTER ATTIRE HAS LEFT THE ESTABLISHMENT.
It is our pleasure to serve you continuously;
However, please be aware of these following changes to our rental policy.
- During peak seasons, all rentals are subjected to a security deposit of $50. This fee is refundable after tuxedo is returned.
- Any customers without a credit/debit card (without the exception of all non major banking companies) must pay $100 flat fee of a security deposit which is refundable as well.
- Out of tow:: customers, customers without proper identification are all subjected to a $1 flat fee security deposit until attire is returned.
IF ANY ITEM IS DAMAGED OR RUINED, THE SECURITY DEPOSIT OF “$50” WILL NOT BE REFUNDED ADDITIONAL CHARGES MAY APPLY….
UNDER ANY CIRCUMSTANCES WHERE WE, AT A-Z FORMALWEAR, CANNOT MEET YOUR NEEDS/HAVE ANY IRRECONCILABLE DIFFERENCES, WE RESERVE THE RIGHT TO CANCEL SERVICE.
***WE RESERVE THE RIGHT TO REFUSE OR CANCEL SERVICE TO ANY CLIENT WHO BECOMES A DISRUPTION WITHIN THE BUSINESS ESTABLISHMENT OR IN THE MANNER WE CONDUCT BUSINESS.
ALL RENTALS ARE DUE THE NEXT BUSINESS DAY OR MONDAY.
FOLLOWING THE WEEKEND OF THE CEREMONY. EXCEPTIONS ARE MADE ON HOLIDAYS, OR UPON SPECIAL REQUEST. LATE RENTALS WILL COST THE SECURITY DEPOSIT.
$40 PER EACH ADDITIONAL DAY IF IT IS LATE.ADDITIONAL CHARGES WILL APPLY.